Customer Support

Coronavirus Concerns

Want some help with Store Credit? Please click here to see our Store Credit FAQs.

Concerned about the impact on your event? Please click here to see our update on this during these exceptional times.

While every effort is made to keep these FAQs up to date, full terms can be found here.

After Sales

Find the answers

Your confirmation email
Track your order
Cancellations or lost tickets

Further information

Post Performance

The curtain has fallen

Review a show
Feedback about the website
Correct an event listing

Further information

Venue Information

All the world's a stage...

Lost Property
Access and special needs
Nearby parking and dining

Further information

Buying Tickets

All the info you need

Group buying
Donations
International customers

Further information

Bristol Theatre is committed to delivering the highest level of service to our customers. Please select the nature of your query from the options above to help us give you the help you need.